Skip to main content

Subscription & Refund Policy

Everything you need to know about billing, refunds, and cancellations.

Updated this week

💳 Are Refunds Offered?

Unfortunately, all purchases made on TwainGPT are final and non-refundable. We recommend carefully reviewing your plan before making a purchase, as we do not issue refunds once a transaction has been processed.


🔁 Need to Cancel?

You’re free to cancel your subscription anytime.

To cancel your subscription:

  1. Click your name on the bottom of the sidebar.

  2. Go to Settings > Billing > Manage Billing.

  3. This will open the Stripe billing portal. From there, click 'Cancel Subscription.'

After cancelling, you'll continue to have access until the end of your current billing cycle.


🔄 Subscription Consent & Recurring Charges

When you sign up for a plan with TwainGPT, you’re subscribing to a recurring service that bills on a recurring monthly basis (or yearly, depending on your selected plan).

By subscribing, you agree to the following:

“By confirming your subscription, you allow TwainGPT to charge you for future payments in accordance with their terms. You can always cancel your subscription.”

This means:

  • You authorize automatic charges to your selected payment method at the start of each new billing period.

  • Charges will continue unless you cancel before the renewal date.

  • You’re responsible for managing your subscription and understanding that this is not a one-time payment.

Did this answer your question?